/* Referral System Vibe Integration */
.dashboard-wrapper { 
    padding: 20px 0; 
    color: #fff; 
    max-width: 1200px; 
    margin: 0 auto; 
}

.support-container { 
    display: flex; 
    flex-direction: column; 
    gap: 20px; 
}

.support-header-card { 
    padding: 30px 40px; 
    display: flex; 
    align-items: center; 
    gap: 30px; 
    border-radius: 24px;
    background: linear-gradient(135deg, #1a1f29 0%, #0a0e14 100%) !important;
    border: 1.5px solid rgba(167, 139, 250, 0.2);
    box-shadow: 0 15px 35px rgba(0,0,0,0.4);
}

.support-header-card .header-icon { 
    width: 70px; height: 70px; 
    background: rgba(124, 58, 237, 0.1); 
    border-radius: 20px; 
    display: flex; align-items: center; justify-content: center; 
    font-size: 36px; color: #a78bfa;
    box-shadow: 0 10px 20px rgba(0,0,0,0.3);
    border: 1px solid rgba(167, 139, 250, 0.3);
}

.support-header-card h1 { 
    margin: 0; 
    font-size: 32px; 
    font-weight: 900; 
    letter-spacing: -1px; 
    text-transform: uppercase; 
    background: linear-gradient(135deg, #fff 0%, #a78bfa 100%); 
    -webkit-background-clip: text; 
    -webkit-text-fill-color: transparent; 
}

/* Status Badge Capsule - Referral Style */
.status-badge-capsule { 
    display: flex; align-items: center; background: rgba(0,0,0,0.4); 
    border: 2px solid var(--tier-color, #a78bfa); border-radius: 50px; padding: 4px;
    transition: 0.3s;
}

.capsule-icon-box { 
    width: 38px; height: 38px; border-radius: 50%; background: rgba(0,0,0,0.6); 
    border: 1px solid var(--tier-color, #a78bfa);
    display: flex; align-items: center; justify-content: center; color: #fff;
    font-size: 18px;
}

.capsule-info { display: flex; align-items: center; padding: 0 18px 0 12px; gap: 15px; }
.capsule-section { display: flex; flex-direction: column; }
.cap-label { font-size: 9px; font-weight: 800; color: #64748b; text-transform: uppercase; letter-spacing: 1px; line-height: 1; margin-bottom: 3px; }
.cap-tier { font-size: 14px; font-weight: 900; color: var(--tier-color, #a78bfa); text-transform: uppercase; line-height: 1; }
.cap-val { font-size: 14px; font-weight: 900; color: #fff; line-height: 1; }
.capsule-divider { width: 1px; height: 22px; background: rgba(255,255,255,0.1); }

/* List Section Modernized - Clean & Integrated */
.support-list-section {
    padding: 30px 0;
    background: transparent !important;
    border: none !important;
}

.section-title-modern {
    font-size: 18px; font-weight: 900; text-transform: uppercase; letter-spacing: 1px;
    margin-bottom: 25px; color: #fff; display: flex; align-items: center; gap: 12px;
}

.section-title-modern i { color: #a78bfa; }

/* Premium Button System */
.btn-premium-solid {
    background: linear-gradient(135deg, #7c3aed, #4f46e5) !important;
    color: #fff !important;
    border: none !important;
    border-radius: 12px !important;
    padding: 12px 24px !important;
    font-size: 12px !important;
    font-weight: 900 !important;
    text-transform: uppercase !important;
    letter-spacing: 1.5px !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 10px !important;
    cursor: pointer !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 8px 20px rgba(124, 58, 237, 0.3) !important;
    text-decoration: none !important;
}

.btn-premium-solid:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 12px 25px rgba(124, 58, 237, 0.5) !important;
    filter: brightness(1.1) !important;
}

.btn-premium-outline {
    background: rgba(255, 255, 255, 0.03) !important;
    color: #fff !important;
    border: 1.5px solid rgba(167, 139, 250, 0.4) !important;
    border-radius: 12px !important;
    padding: 11px 22px !important;
    font-size: 12px !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: 1px !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 10px !important;
    cursor: pointer !important;
    transition: all 0.3s ease !important;
    text-decoration: none !important;
}

.btn-premium-outline:hover {
    background: rgba(167, 139, 250, 0.1) !important;
    border-color: #a78bfa !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 5px 15px rgba(167, 139, 250, 0.1) !important;
}

/* My Tickets Item - Referral Style */
.ticket-card {
    background: rgba(15, 23, 42, 0.4); border: 1.5px solid rgba(255,255,255,0.05); 
    border-radius: 16px; padding: 20px; margin-bottom: 15px;
    display: flex; justify-content: space-between; align-items: center;
    transition: 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    text-decoration: none !important;
}

.ticket-card:hover {
    background: rgba(124, 58, 237, 0.05); border-color: rgba(124, 58, 237, 0.3);
    transform: translateX(5px);
}

.ticket-card-info { display: flex; align-items: center; gap: 20px; }
.ticket-card-icon { font-size: 28px; color: #64748b; }
.ticket-card-details strong { display: block; font-size: 17px; color: #fff; margin-bottom: 4px; }
.ticket-card-details span { font-size: 13px; color: #64748b; font-weight: 600; display: flex; gap: 15px; }

/* Status Colors Overrides */
.status-badge {
    padding: 6px 12px; border-radius: 8px; font-size: 11px; font-weight: 900; 
    text-transform: uppercase; letter-spacing: 0.5px;
}
.active-badge { background: rgba(16, 185, 129, 0.1); color: #10b981; border: 1px solid rgba(16, 185, 129, 0.2); }
.closed-badge { background: rgba(239, 68, 68, 0.1); color: #ef4444; border: 1px solid rgba(239, 68, 68, 0.2); }
.pending-badge { background: rgba(245, 158, 11, 0.1); color: #f59e0b; border: 1px solid rgba(245, 158, 11, 0.2); }

/* Modern Form Styling Overhaul */
.support-form-group {
    margin-bottom: 25px;
}

.support-label {
    display: block;
    font-size: 11px;
    font-weight: 800;
    color: #64748b;
    text-transform: uppercase;
    letter-spacing: 1.5px;
    margin-bottom: 10px;
}

.support-input-wrapper {
    position: relative;
    display: flex;
    align-items: center;
}

.support-input-wrapper i {
    position: absolute;
    left: 18px;
    color: #a78bfa;
    font-size: 16px;
    pointer-events: none;
    transition: 0.3s;
}

.support-input, .support-select {
    width: 100%;
    background: rgba(0, 0, 0, 0.4) !important;
    border: 1.5px solid rgba(255, 255, 255, 0.05) !important;
    border-radius: 14px !important;
    padding: 14px 18px 14px 48px !important;
    color: #fff !important;
    font-size: 14px;
    font-weight: 600;
    transition: 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    outline: none !important;
}

.support-select {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%23a78bfa' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E") !important;
    background-repeat: no-repeat !important;
    background-position: calc(100% - 18px) center !important;
}

.support-input:focus, .support-select:focus {
    border-color: #a78bfa !important;
    background: rgba(124, 58, 237, 0.05) !important;
    box-shadow: 0 0 20px rgba(124, 58, 237, 0.1) !important;
}

.support-input:focus + i, .support-input-wrapper:focus-within i {
    color: #fff;
    filter: drop-shadow(0 0 8px #a78bfa);
}

/* CLEditor Premium Skin */
.cleditorMain {
    border: 1.5px solid rgba(255, 255, 255, 0.05) !important;
    background: rgba(0, 0, 0, 0.4) !important;
    border-radius: 16px !important;
    padding: 5px;
    box-sizing: border-box;
    overflow: hidden;
}

.cleditorToolbar {
    background: rgba(255, 255, 255, 0.03) !important;
    border-bottom: 1.5px solid rgba(255, 255, 255, 0.05) !important;
    border-radius: 12px 12px 0 0;
}

.cleditorGroup {
    background: transparent !important;
    border-right: 1.5px solid rgba(255, 255, 255, 0.05) !important;
}

.cleditorButton {
    filter: invert(1) brightness(2) !important;
    opacity: 0.6;
    transition: 0.2s;
}

.cleditorButton:hover {
    opacity: 1;
    background: rgba(255, 255, 255, 0.1) !important;
}

iframe.cleditorIframe {
    background: transparent !important;
}

/* File Upload Premium */
.custom-file-upload {
    background: rgba(0, 0, 0, 0.2);
    border: 2px dashed rgba(167, 139, 250, 0.2);
    border-radius: 14px;
    padding: 30px;
    text-align: center;
    transition: 0.3s;
}

.custom-file-upload:hover {
    border-color: #a78bfa;
    background: rgba(124, 58, 237, 0.02);
}

/* Alerts and Badges */
.alert-modern {
    border-radius: 16px;
    padding: 18px 25px;
    font-weight: 700;
    font-size: 14px;
    border: 1.5px solid transparent;
}

.alert-modern.error {
    background: rgba(239, 68, 68, 0.1);
    border-color: rgba(239, 68, 68, 0.2);
    color: #f87171;
}


.support-textarea {
    min-height: 250px;
    resize: vertical;
    line-height: 1.6;
    padding-top: 18px !important;
}

/* Custom Scrollbar for Textarea */
.support-textarea::-webkit-scrollbar {
    width: 8px;
}
.support-textarea::-webkit-scrollbar-track {
    background: rgba(0,0,0,0.2);
    border-radius: 10px;
}
.support-textarea::-webkit-scrollbar-thumb {
    background: #a78bfa;
    border-radius: 10px;
}

@media (max-width: 768px) {
    .support-header-card { flex-direction: column; text-align: center; padding: 30px 20px; }
    .ticket-card { flex-direction: column; text-align: center; gap: 20px; }
    .ticket-card-info { flex-direction: column; }
}